Prescription for Good Health: Genesis 1:29
Where healthy taste good!
Prescription for Good Health: Genesis 1:29
Disclaimer: All of D'Juice Dr. products are natural and vegan. We do not take responsibility for any allergic reactions to your use of them. We do not take any responsibility for any negative outcome to the use of our products. We do not provide medicine or medical services. If you are having any bad, reactions to the usage of our products please call 911 or contact a doctor for medical attention. All of D'Juice Dr. products come with instructions and full ingredients and again does not accept any responsibilities for any negative outcome from the usage of the products. Please be advised we recommend that anyone under the age of 18 be monitored when using any of our products.
Terms & Conditions: Please review all of the detailed information (cookies) before using our site completely, ordering our products or using our products. We want to make sure that all of our customers have a great experience with D'Juice Dr..
General Terms of Use
Unless otherwise noted, the products and services on the Site are intended for personal, non-commercial purposes only. You agree to use the Site only for lawful, noncommercial purposes and in compliance with all international, federal, state and local laws. Except as expressly permitted in these Terms of Use, you may not use, reproduce, distribute, reverse engineer, modify, copy, publish, display, transmit, adapt, frame, link, rent, lease, loan, sell, license or in any way exploit the content of the Site.
Privacy Terms:
We have developed a Privacy Policy in order to inform you of our practices with respect to the collection, use, disclosure and protection of personal information. You can find the Privacy Policy, which is incorporated into these Terms of Use, you agree to the terms of the Privacy Policy. We do not sell your information to anyone, and or a third party company. Your information is kept confidential and safe.
Online Ordering: Please review your shipping address before paying for your order. Please edit your account details for corrections. If the address you provide is incorrect, there may be a delay with delivery. If your address is incorrect, it may be returned to us. You will be responsible for any costs to re-ship your order. We are not responsible for customs fees, taxes/VAT, or other related costs.
Shipping Policy: We use USPS and Fed Ex and ship Priority. We also use USPS to ship First Class. Our normal time to process and ship your order is 2-3 business days. Once your order has been received, our team works on completing it immediately. We make sure we get your order out for shipping within 3-5 business days. We tend to work fast and get the orders out within 1-2 business days. When your order is received your are emailed confirmation details. Once your order has been shipped you are emailed details (tracking info) for it immediately. We ask that you allow 7-14 business days from the shipping date to receive your package. Due to Covid-19 & Monkey Pox it may take longer. We ask for your patients during this time with the delay due to Covid-19.
Holiday seasons can cause a delay in your processing and shipping and we ask that you allow 14-21 days to receive your package from the day your order has been placed and shipped. The Christmas season may cause an extreme (VERY VERY RARE CASES) delay 14-25 days, and we ask for your patients.
LOST / STOLEN PACKAGES
If your package has been lost/stolen, please file a claim with the carrier listed on your shipping notification. We are not responsible for any lost or stolen packages from D'Juice Dr..
USPS Customer Service Contact Number: (800) 275-8777 D'Juice Dr. FedEx Customer Service Contact Number: (800) 463-3339 (1-800-GO FEDEX)
UNDELIVERABLE PACKAGES, SHIPPING
If a package is returned to our warehouse as undeliverable, you will be contacted by email or phone for address verification. If we DO NOT receive a response in 7 days, you will be issued a refund for the amount of the order – less the initial shipping costs. If you choose to have your package reshipped, there will be an additional reshipping fee due prior to shipping.
Delivery Policy: D'Juice Dr.is not responsible for any lost or stolen items once the package is marked as delivered. if your item is lost or stolen please contact the delivery carrier.
Package Signing Option: We urge you to add optional services to help protect against lost orders, theft and damages during transit. At check-out, you have options to select signature confirmation (someone over 18 must be home to sign) and/or insurance (best way to recover damages). We are not responsible for delivery issues that may occur once the carrier accepts the package.
Refund Policy: All sales are final, no exceptions. D'Juice Dr. does not issue refunds for any orders. If you should have any issues with your order please contact us and we will do our best to accommodate you.
Cancellation Policy: D'Juice Dr. works really fast and as soon as we get an order we are on it ASAP because of how fast we work we must implement our cancellation policy. In order for you to cancel an order and be issued a refund for it your order must be cancelled by 5pm-EST/2pm-PST the day the order is placed. If you place an order after 5pm-est/2pm-pst you have by 11am-est/8am-pst to cancel your order.
Return Policy: Due to the nature of our products we do not accept returns or issue refunds. If you have ANY issues with your order (the products you purchased) we ask that you email D'Juice Dr. pictures and /or videos of your issue(s)at... info@djuicedr.com and we will assist you right away and accordingly. Please allow us 24 hours to respond to your email. You can contact us at (212) 470-3707 if you must leave a voice message please leave your name, number, and order number, and we will get back to you ASAP. Again we do not accept returns.
INTERNATIONAL SHIPPING
All international customs, taxes, and other fees are the responsibility of the customer. The cost will vary by value and country, so please be aware of what to expect before purchasing. Refunds are not given if a package is refused due to customs fees or any other reason.
Our Mistakes: D'Juice Dr. strongly upholds our terms and conditions. We also understand we make mistakes. If we cause any issue with your orders we take full responsibly and will assist you accordingly.
Current processing time is 4-8 business days and may increase for larger orders. Shipping will then take 2-3 business days using the United States Postal Service (USPS) priority mail or 7-10 business days via first class mail. In the case of a holiday, orders are shipped on the next business weekday. When shipped, you will receive an email containing your order tracking information.
*Please note that business days for shipping and processing times do not include weekends (Saturday & Sunday) and holidays. Processing time is an "additional" time frame separate to your shipping method of choice.
Covid-19 Working Environment: Due to Covid-19 D'Juice Dr. has implemented extra safety measures while producing the products to keep the workers and customers safe. Workers are to wear mask at all times, and wear hair nets, gloves, aprons, and are at least six feet apart while working. Every hour workers are to change their mask and every 30 mins are to change their gloves. Due to the changes and less workers. The process for making the products and getting them prepared for customers orders maybe delayed. We ask for everyone's patience. D'Juice Dr. thanks you for baring with us and your loyalty.
Monkey Pox Working Environment: Due to the Monkey Pox D'Juice Dr. has implemented extra safety measures while producing the products to keep the workers and customers safe. Workers are to wear mask at all times, and wear hair nets, gloves, aprons, and are at least six feet apart while working. Every hour workers are to change their mask and every 30 mins are to change their gloves. Due to the changes and less workers. The process for making the products and getting them prepared for customers orders maybe delayed. We ask for everyone's patience. D'Juice Dr. thanks you for baring with us and your loyalty.
D'Juice Dr.
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D'Juice DR, LLC
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